01What ad budget do you recommend?
Ad spend depends on your industry, competition, and campaign goals. To start, we recommend a minimum of IDR 1,000,000 - 3,000,000/month for ad spend. We'll help you determine the optimal budget based on market analysis and business goals.
02What's the difference between service fees and ad spend?
Service fees are for campaign management and optimization by our team. Ad spend is the budget paid directly to ad platforms (Google/Meta) to display your ads. These two costs are separate.
03Which ad platforms do you manage?
We manage ads on Google Ads (Search, Display, Shopping, YouTube) and Meta Ads (Facebook, Instagram, Messenger, Audience Network). For the Starter package, you can choose one platform. Growth and Scale packages cover both platforms.
04How long until ads start generating conversions?
Ads typically start generating meaningful data within 1-2 weeks. Consistent conversions are usually achieved within 1-2 months after optimization. We conduct continuous A/B testing and optimization to improve performance.
05Is there ad performance reporting?
Yes, we provide regular reports on your ad performance. Starter package gets monthly reports, Growth package gets weekly and monthly reports, and Scale package gets a custom reporting dashboard with real-time access.
06Can I cancel the service anytime?
Yes, there's no binding contract. You can stop anytime. However, we recommend a minimum of 2-3 months to allow sufficient time for optimization and to see significant results.